Refund policy

At IKnwBall, we take utmost care of processing and packaging your order. Since our products are made-to-order, we currently follow a strict no-return policy.

Please read the policy carefully before placing an order.

 

Returns

 

We do not accept returns for reasons including:

Change of mind
Wrong size selection
Fit preferences
Ordering by mistake
Style not matching expectations

All sales are final once an order is placed.

 

Size Exchanges

We do not offer size exchanges at this time.

We recommend checking the size chart carefully before ordering. Our tees are oversized by design, and sizing details are provided on each product page.

 

Damaged or Defective Items

Replacements are only applicable in rare cases where

 

The product arrives damaged
There is a manufacturing defect
You receive the wrong item

If this happens, please contact us within 48 hours of delivery with the following:

Your order number
Clear photos/video of the issue
Unboxing proof (if possible)

 

Once verified, we will arrange a replacement at no extra cost.

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Refunds

Refunds are only issued if:

The product is confirmed damaged/defective and a replacement is not possible
The order is cancelled before it is processed (rare)

Refunds are not provided for sizing or fit-related concerns.

If approved, refunds are processed to the original payment method within 5–10 business days.

 

Order Cancellations

We do not provide order cancellations as of now.

Once an order is confirmed and processing starts, it cannot be cancelled.

 

Contact Us

For any support requests, reach out to us at:

Email: info@iknwball.com

Instagram: @iknwballdotcom

We usually respond within 24–48 hours.